Privacy Policy

Silky Skin respects the privacy of its customers and website visitors. We handle personal data in accordance with applicable laws and regulations.

We may collect information such as your name, email address, phone number, billing and delivery addresses, order and transaction information, device and browser information, website usage, customer-service requests, marketing preferences, and information you voluntarily provide to us.

We may use this information to operate our store, process orders and payments, arrange shipping and delivery, provide customer support, prevent fraud and improve security, comply with legal requirements, improve our products, services and website experience, and send marketing communications where permitted or where required consent has been obtained.

We may share the minimum information necessary with service providers that help us operate our business, including our ecommerce platform, payment providers, shipping carriers, hosting, analytics, customer support and marketing providers, and with public authorities where disclosure is legally required.

We do not sell customers' personal data for money.

Payment information is processed through authorized payment providers, and we generally do not need to store full payment-card details on our systems.

Our website may use cookies and similar technologies for essential functionality, performance, user experience, measurement and advertising where permitted. You may be able to manage some of these choices through your browser settings or consent tools available on the website.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or to meet legal, accounting and dispute-resolution requirements.

We use reasonable safeguards to protect personal data, although no electronic method can be guaranteed to be completely secure.

Personal data may be processed or stored in other countries through our service providers. International transfers are handled in accordance with applicable legal requirements.

Depending on applicable law, you may have rights to request access, correction or deletion of your personal data, restrict or object to certain processing, or withdraw consent. We may need to verify your identity before processing certain requests.

You can unsubscribe from marketing communications using the unsubscribe option provided. We may still send essential messages relating to your orders, account or services.

We may update this Privacy Policy from time to time. The version published on the website applies from its publication date.