Shipping & Delivery Policy

Silky Skin ships to the destinations available at checkout.

Available shipping methods, estimated charges, and expected delivery times are displayed at checkout based on the delivery address and the products in the order.

We aim to prepare and dispatch orders as quickly as possible. Delivery times are estimates and may be affected by weekends, public holidays, peak periods, shipping carriers, customs procedures, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate recipient name, phone number, and complete delivery address. Incorrect or incomplete information may cause delays or the shipment to be returned. Where permitted, actual re-shipping costs may apply.

Tracking information may be provided when available from the carrier. An order may be delivered in more than one shipment when necessary.

For international deliveries, customs duties, taxes, or import requirements may apply in the destination country. If these charges are not expressly included at checkout, the recipient may be responsible for them under local law.

If a shipment experiences an unusual delay, loss, or damage, please contact us with your order number so our team can review the matter with the carrier.

Shipping, delivery, and related customer rights remain subject to applicable laws and regulations.