Terms & Conditions

By using the Silky Skin website or placing an order through it, you agree to these Terms & Conditions to the extent permitted by law. Any mandatory consumer rights continue to apply and are not excluded by these terms.

We make reasonable efforts to keep product information, images, prices and availability accurate. Colors or appearance may vary slightly depending on the screen or photography.

Information on this website is provided for general purposes and is not medical advice. Devices and products should be used according to the instructions and safety warnings provided for each product.

Submitting an order does not always constitute final acceptance. We may refuse or cancel an order before fulfillment for legitimate reasons, including unavailable stock, an obvious pricing or information error, reasonable fraud concerns, inability to deliver, or a legal requirement that prevents fulfillment.

If payment has been collected for an order that we cancel, the appropriate refund will be processed in accordance with the payment method and applicable law.

Applicable prices, currency, taxes and shipping charges are displayed before purchase according to store settings, market and customer address.

You must use a payment method that you are authorized to use. Payments may also be subject to the security procedures and terms of the relevant payment provider.

Discounts and promotions are subject to the displayed conditions, duration, eligible products, stock and regions. Offers or discount codes cannot be combined unless expressly stated.

You must not misuse the website, attempt unauthorized access to its systems, or use it for fraudulent or unlawful activities.

Trademarks, content, images, designs and other materials on the website are protected by applicable intellectual-property rights and may not be copied or used without authorization.

Product-specific warranties apply as described on the relevant product page or warranty documentation.

To the maximum extent permitted by law, we are not responsible for indirect or consequential losses that do not arise directly from our breach. Nothing in these terms excludes any liability or right that cannot legally be excluded.

The website may rely on third-party services such as payment, shipping and analytics providers. Their terms may apply to the services they provide, without removing the customer's statutory rights.

Transactions remain subject to applicable mandatory laws. We aim to handle complaints or disputes fairly and promptly.

We may update these terms from time to time. For orders, the terms in effect when the order was placed apply unless applicable law requires otherwise.